When you complete your order, delivery will be made to the address specified through our checkout. Orders are aimed to be delivered within 1-25 days after despatch, depending on the origin of the product, the country, and the chosen delivery method.
Standard: £7.50 (exc. VAT) / Free for orders over £100.
- Products shipped from the UK: Usual delivery times are 2-5 working days.
- Products shipped from Italy: Usual delivery times are 5-15 working days.
- Products shipped from Morocco: Usual delivery times are 5-25 working days.
Priority: £25 (exc. VAT).
- Products shipped from the UK: Usual delivery times are 1-2 working days.
- Products shipped from Italy or Morocco: Usual delivery times are 2-5 working days.
Standard: £15 (exc. VAT) / Free for orders over £100.
- Products shipped from the UK or Italy: Usual delivery times are 5-15 working days.
- Products shipped from Morocco: Usual delivery times are 5-25 working days.
Priority: £40 (exc. VAT).
Usual delivery times are 2-5 working days.
* USA, Canada, Italy, Germany, Spain (Canary Island excluded), Austria, Belgium, Bulgaria, Croatia, Estonia, Finland, France, Luxembourg, Netherlands, Czech Republic, Hungary, Slovenia, Slovakia, Ireland, Latvia, Lithuania, Poland, Romania, Denmark, Portugal, Sweden, Greece, Malta
Priority: £50 (exc. VAT).
Usual delivery times are 2-5 working days.
**United Arab Emirates, Japan, China, Hong Kong, Philippines, Indonesia, Malaysia, Singapore, Thailand, Saudi Arabia, Australia, Puerto Rico, New Zealand
If the delivery of the order will be refused, or it fails due to you canceling the contract, Palmior.com will refund you within 30 days for any sum that you have paid with respect to the goods. By exercising your right to cancel, you are required to return the goods, at your own cost, to Palmior.com. If you fail to return the goods within 30 days, we reserve the right to charge you for any costs incurred during retrieving the goods from you or refuse the refund.
We make every effort to ensure goods are delivered within five working days of acceptance of your order. However, Palmior.com will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this event, we will inform you of any delays as soon as possible.
*Please note some items’ delivery charges may change as we are checking the website to make sure all weights are correct. However, this is a lengthy process as we have so many items to check manually.
Recipients of orders are responsible for any local taxes that are due on the goods.
Important: As a buyer/importer, the customer is responsible for his import to the authorities of his country regarding the regulations in force!
If in order to receive the package(s), there are customs clearance fees, VAT, or any other miscellaneous taxes that must be paid, they will be the responsibility of the customer and in no case the responsibility of Palmior.com, however, it is very rare that such charges to be payable (this mainly concerns goods that are sent from Morocco via DHL-Priority.